I have recently listed my items for sale on mercari. I had two different listings sell...

GetHuman2388583's customer service issue with Mercari from March 2019

13 views
 | 
6728 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman2388583's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2388583's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman2388583 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2388583 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman2388583's own words
I have recently listed my items for sale on mercari. I had two different listings sell but I was not able to print the shipping labels for those listings. I paid for the shipping out of my own pocket. I was charged $*.** for one listing and $*.** for the other listing. I would appreciate a refund for the shipping that was subtracted from my earnings since I paid with my own money. A total of $*.** for those listings. I look forward to settling this issue and hearing back from you soon.
GetHuman2388583 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman2388583 fixed the problem
We are waiting for GetHuman2388583 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2388583 fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman2388583
Mar 6th, 2019 - 7 mons ago
I have an issue with Mercari too
Not resolved
Seen by 13 customers so far
Similar issue to 6728 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2388583 started working on this issue
Mar 6th 5:28pm