Item * m************I ordered this item early February. I rated my seller. Then after...

GetHuman-sunrover's customer service issue with Mercari from February 2019

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The issue in GetHuman-sunrover's own words
Item * m************I ordered this item early February. I rated my seller. Then after a day of * I noticed this atrocious smell, it was the handbag I ordered. I've had it wrapped in dryer sheets hanging in my bathroom since then. It smells so bad I had to finally put it out in my garage. Theres no way I can use this bag, and I wouldn't want to repost it to someone else and receive negative ratings. I'm not a person who is sensitive to odors, I smoke but the smell of this bag is just awful. Please help me address this.*Thank you *Cynthia Sonntag
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Mercari

Customer service issue
Reported by GetHuman-sunrover
Feb 27th, 2019 - 3 mons ago
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GetHuman-sunrover started working on this issue
Feb 27th 6:49pm