I had two items removed yesterday because they were prohibited. They were proactiv Pro...

GetHuman-kbcg's customer service issue with Mercari from February 2019

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The issue in GetHuman-kbcg's own words
I had two items removed yesterday because they were prohibited. They were proactiv Products. I had no idea they were prohibited. I had put on Rodin and Fields products in the past, found out those were prohibited. My question is why when I put something on that is prohibited it is flagged immediately, do you have Rodin and Fields products on your side that have been for sale more than nine days. Your site doesn’t seem to be running very fairly. If an item is prohibited, everyone that is trying to sell that item should be flagged immediately as well. * I took screenshots of such items....* I love your site and want to continue using it. I’d like for it to be ran Fairly though. * Thank you for your time.*Kimberly Baker
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Mercari

Customer service issue
Reported by GetHuman-kbcg
Feb 21st, 2019 - 7 mons ago
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GetHuman-kbcg started working on this issue
Feb 21st 8:45pm