I purchased a phone that was described as never used unlocked and can use with any carr...
GetHuman2223954's customer service issue with Mercari from February 2019
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The issue in GetHuman2223954's own words
I purchased a phone that was described as never used unlocked and can use with any carrier. I received the phone today and it is not unlocked as described. The seller asked what service I use and included that Verizon and sprint were the only carriers that didn’t work. He states he listed it but I have a screen shot of the description. He also adds that he will send me ** to get new service. I would like to return and get a refund of my ***.**..
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