Please call me at (***) ***-**** or email *****@***.com. I need to either return the chess set for a full refund or I would settle for a **% discount on the $** sale price. Since this is a vintage item, I assume that the two broken king pieces could not be replaced or repaired.

GetHuman2216984's customer service issue with Mercari from February 2019

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The issue in GetHuman2216984's own words
Purchased a vintage handcrafted European Chess Set for $**.*Item ID: m************Arrived with parts broken off the crowns of both kings. Missing pieces were not in the shipping box.*Please contact me about refund or discount.*-- William S. Thomas
Return item for full refund or **% discount because item was broken.
New customer. Expected purchased item to be in good condition -- not broken.
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Customer service issue
Reported by GetHuman2216984
Feb 15th, 2019 - 8 mons ago
I have an issue with Mercari too
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Seen by 5 customers so far
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GetHuman2216984 started working on this issue
Feb 15th 8:41pm