I am so very upset with this company to the point i just want to be given my balance du...

GetHuman2042124's customer service issue with Mercari from January 2019

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The issue in GetHuman2042124's own words
I am so very upset with this company to the point i just want to be given my balance due and delete my listings and account and make sure to tell everyone i know to never use this platform. i have had * returns approved back to back and either one of them met the return policy guidelines. Which not just makes me feel as if im being unfairly mistreated because i told a customer service person in the help center i was a single mother and using mercari was my only income. I had a awful experience with a buyer to the point i had to block her and mercari decided to approve her return which was a slap in the face to meafter i originally contacted them with my worries about her unprofessionalism and rudeness. This return was completely unjustified and Mercari is basically telling me you don’t care about your sellers just the buyers because we’re not making you money. SMH
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Customer service issue
Reported by GetHuman2042124
Jan 26th, 2019 - 3 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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GetHuman2042124 started working on this issue
Jan 26th 3:03am