I find older vintage t shirts for clients. I sent an offer on a Harley Davidson t shirt...
GetHuman2039617's customer service issue with Mercari from January 2019
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The issue in GetHuman2039617's own words
I find older vintage t shirts for clients. I sent an offer on a Harley Davidson t shirt from the seller “sport bear thrift” they accepted the offer, even sent a message saying thanks and please rate quickly so they can get paid. Then last night I receive a notice that they cancelled my order, blocked me and relisted it for another buyer who paid more. The new listing said it was on reserve for another customer but that is not the case. It seems they accepted my offer, someone didn’t get there in time and then offered more money after the deal was done. If this is how business is offered on this page I don’t see why I would continue to use it. This hurts my business and makes me look bad. I want the shirt. All sales should be final. Not pick and choose after Mercari has already taken my money out. Now I’m in the inconvenience of waiting for my money to return. I can’t even beware other sellers of this transaction as I’m blocked from reviewing. I don’t think this is good for mercari to allow this to happen to customers who trust buying and selling through this app. Thanks.
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