Somehow my billing address ended up as my shipping address and it is incorrect. I have...
GetHuman2032991's customer service issue with Mercari from January 2019
Help with my Mercari issue
First: share to improve GetHuman2032991's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2032991's next move: talk to Mercari again when they open.
Mercari's call center is closed now. We will send GetHuman2032991 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman2032991's own words
Somehow my billing address ended up as my shipping address and it is incorrect. I have received two packages and they're at the post office for me to pick up buy have a third package with the with the tracking number **** **** ** *** ***** six seven for ***** and I was wondering if that has been delivered or shipped yet. My first order I received the wrong package so how do I send that back and get the seller's address so I can get my refund?
GetHuman2032991 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman2032991 fixed the problem
We are waiting for GetHuman2032991 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.