Hello, **I purchased an email a few minutes ago. I then received a refund for that ite...

GetHuman-jmeising's customer service issue with Mercari from January 2019

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The issue in GetHuman-jmeising's own words
Hello, **I purchased an email a few minutes ago. I then received a refund for that item a few minutes later from the buyer because she told me the item was on hold. The item was not deactivated as I was able to stil purchase the item with my credit card. I cannot contact the buyer because messaging was deactivated between her and I. I can provide proof the item was “on hold” in the messages she sent to me and the new title of the item.
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Customer service issue
Reported by GetHuman-jmeising
Jan 16th, 2019 - 9 mons ago
I have an issue with Mercari too
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Seen by 3 customers so far
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GetHuman-jmeising started working on this issue
Jan 16th 4:47pm