You accuse me of scamming because I didn’t get a package you mailed to the wrong addres...
GetHuman1966622's customer service issue with Mercari from January 2019
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The issue in GetHuman1966622's own words
You accuse me of scamming because I didn’t get a package you mailed to the wrong address and I place a hold on payment until I receive the package with my credit card. You block me saying I was scamming your company when all I wanted was the package I paid for. Called the credit card company to release the money because the package finally arrived today and I want the person to received the money. The company said your company credit my account with the money and I asked them to return the money to your company. So all I want now is to pay for the item. How do I resolve this issue ?
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