I have a PO BOX and that is our ONLY way of getting mail..when I try to,purchase anythi...

GetHuman-gtolove's customer service issue with Mercari from January 2019

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The issue in GetHuman-gtolove's own words
I have a PO BOX and that is our ONLY way of getting mail..when I try to,purchase anything it says PO boxes not allowed,so I put my physical address and it says not verifiable..my PO box is considered Decatur Ohio *****..I live right beside post office and if I out physical address the postmaster knows my p.o. box well enough to. Accept it and put in my packagemage locker..however whether I put Decatur or my p.o. box it is saying my address is not verifiable......I tried to by a pair of boots from a lady which u can see on my acct.and told her my p.o.,box is only working if she doesn't do the automatic label and ships it herself ,so she changed the shipping me this to where she ships on her own which worked but she messaged me and said fedex asked for my phone number.?? I told her that was strange but gave it to her and then got a warning from u saying that phone numbers aren't allowed which makes sense and I asked if she was a scammer.she then cancelled my put base and blocked me...I don't see a way to report people so I'm letting u know something is not right about her.A..how do u report people??*B *How can I get my address to be verifiable? Never had this issue before. even FedEx will deliver to PO Box .they just leave my packages next door at post office for me... So ANYTHING I buy on ur site if the seller has their settings to do,preprinted label its going to,keep saying my address is not verifiable making it VERY difficult to buy anything..my mailing address is PO BOX ** DECATUR OHIO *****..MY OHYSICAL ADDRESS IS **** HUFF HILL RD DECATUR OHIO ***** but even when I changed it to physical address for FEDEX it still said not verifiable....sometimes GPS shows my physical address as Russellville Ohio ***** because that was the next towns pist office which did delivery in rural outskirts if town but that pist office no,longer exists and even that towns residents have to get a PO Box..HOW CAN I RESOLVE THIS ADDRESS ISSUE SO I CAN BUY WITHOUT ISSUES?
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Mercari

Customer service issue
Reported by GetHuman-gtolove
Jan 13th, 2019 - 9 mons ago
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Jan 13th 10:13pm