I sold a make up bundle to a buyer, and made sure before I shipped she knew more of som...

GetHuman-beazerja's customer service issue with Mercari from January 2019

10 views | 4510 similar | 0 following
Help with my Mercari issue
GetHuman-beazerja's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman-beazerja a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-beazerja's own words
I sold a make up bundle to a buyer, and made sure before I shipped she knew more of some the items and asked if she still wanted it and she said yes. She for some reason requested a refund once it was delivered and never told me why.. I think she’s just trying to scam and keep the make up and get her money back as well. This don’t fair because I put that she has to ship the make up back and I get no profit from it. I honestly don’t care to have the make up back and would like the **.** back from selling it for **$ to her.. please help

GetHuman-beazerja did not yet indicate what Mercari should do to make this right.

How GetHuman-beazerja fixed the problem

We are waiting for GetHuman-beazerja to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-beazerja fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-beazerja
Jan 9th, 2019 - 3 years ago
Seen by 10 customers so far
Similar issue to 4510 others
0 customers following this
Items needed
Order number
Billing address
Email address


GetHuman-beazerja started working on this issue
Jan 9th, 2019 6:03am
GetHuman-beazerja indicated the issue is not fixed yet.
Jan 12th, 2019 6:30am