The buyer returned a baseball glove I had listed. He said there were lines on the insi...

GetHuman1897584's customer service issue with Mercari from January 2019

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The issue in GetHuman1897584's own words
The buyer returned a baseball glove I had listed. He said there were lines on the inside of it. The listing pictures clearly showed that there were not any. He took a magic marker and drew the lines on the inside of the glove. It is ruined for me to resell it. I can't pull it up because it says it is done. *https:**www.mercari.com*transaction*order*status*m************* This has cost me a great deal of money. I shouldn't have to loose the sale and have a buyer ruin my merchandise. Look at the listing pictures. I can send you a picture of what he did to it.
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Mercari

Customer service issue
Reported by GetHuman1897584
Jan 4th, 2019 - 4 mons ago
I have an issue with Mercari too
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Seen by 1 customer so far
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Timeline
GetHuman1897584 started working on this issue
Jan 4th 6:48pm