My name is Stephanie Kay I have emailed and emailed. Only a few times has someone text...

GetHuman-tklockri's customer service issue with Mercari from January 2019

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The issue in GetHuman-tklockri's own words
My name is Stephanie Kay I have emailed and emailed. Only a few times has someone texted me back over a week ago I order hunter rain boots and they were nothing like the picture they were in horrible condition. After I sent pictures and requested a refund I sent them back to the girl I have proof she received them yesterday bc I have the tracking number I am going out of county last today and what to get this Resolved before I leave bc I won’t have cell service until Tuesday.
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Mercari

Customer service issue
Reported by GetHuman-tklockri
Jan 3rd, 2019 - 4 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman-tklockri started working on this issue
Jan 3rd 3:44pm