My ** year old bought a used computer for Christmas. Item * m*********** the Ryzen...

GetHuman1845532's customer service issue with Mercari from December 2018

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The issue in GetHuman1845532's own words
My ** year old bought a used computer for Christmas. Item * m*********** the Ryzen * **** OC *.*ghz, R* ***, **gb Ram on **-**-** for $***.** We allowed him to turn on the computer to make sure it worked and then it went under the tree. When he receive the gift for Christmas, the computer was not working well, it locked up every time he tried to get on the internet and then we ended up in continuous blue screen cycle. I took the computer to a computer repair guy and he said the motherboard is bad and it has an illegal unlicensed windows operating system on the computer that is corrupt. The seller is unwilling to work with us to refund $ to pay for the repairs or to take the computer back for a full refund. The Microsoft operating system alone is $***.** plus a new mother board and the cost of the repair.

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Mercari

Customer service issue
Reported by GetHuman1845532
Dec 28th, 2018 - 2 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 4032 others
0 customers following this

Timeline

GetHuman1845532 started working on this issue
Dec 28th, 2018 1:27am