I purchased a sesame street bath set bundle from Ann. Today it was suppose to be delive...

GetHuman1835297's customer service issue with Mercari from December 2018

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The issue in GetHuman1835297's own words
I purchased a sesame street bath set bundle from Ann. Today it was suppose to be delivered and I received a notice from the post office supervisor that the package weight was false. Ann put that the package weight was **.* ounces and they weighed it and the real weight is *lbs ** ounces. They said I have too pay *.** to receive my package. This should not be happening. I paid what was asked of me to pay and I now have to pay more money to receive what I've already paid for. I feel Ann should not get paid for this product because of the false information and she should not be able to sale because with buying from her she gives information wrong and we have to still have to pay to get our package. Not cool

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Mercari

Customer service issue
Reported by GetHuman1835297
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3954 others
0 customers following this

Timeline

GetHuman1835297 started working on this issue
Dec 26th, 2018 9:28pm

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