I was a seller (majesticgiraffe) and sold a vacuum cleaner to a woman in Denver for...

GetHuman1826750's customer service issue with Mercari from December 2018

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The issue in GetHuman1826750's own words
I was a seller (majesticgiraffe) and sold a vacuum cleaner to a woman in Denver for $***. The transaction was final after * days as per their rules. I was paid $***.** and transferred the money to my checking account. The following day I am advised by Mercari that the seller has an issue and my money is on hold for ** hrs. The seller has never raised an issue or ever communicated or been able to communicate. The rules of Mercari clearly state the parameters for finalizing a transaction a transaction and all were met. Now they go back on their word and put a hold which they have yet to describe why and yet to respond to my inquiry. This clearly is a breach of stated contract. Mercari needs to release my $***.** and move on.I spent $*** shipping this item to Denver to this lady. Enough already. She purchased a $*** vacuum for $***.

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Customer service issue
Reported by GetHuman1826750
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3912 others
0 customers following this


GetHuman1826750 started working on this issue
Dec 25th, 2018 12:07pm
GetHuman1826750 shared this issue with others over email
Dec 25th, 2018 12:08pm

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