Hi, I have sold a few thinks on Mercari and I’ve never had someone request a refund for...

GetHuman-dnwsocce's customer service issue with Mercari from December 2018

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Hi, I have sold a few thinks on Mercari and I’ve never had someone request a refund for a item. I actually purchased the item for a great price on Mercari in January and resold the boots this month. I never wore them because they were too tight for me. As you can see in the buying photos and sold photos there is no additional wear on the bottoms. I’m very confused by the refund requested by buyer. Any information would be greatly appreciated. Thank you*Username: dnwsoccergirl
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Mercari

Customer service issue
Reported by GetHuman-dnwsocce
Dec 21st, 2018 - 10 mons ago
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GetHuman-dnwsocce started working on this issue
Dec 21st, 2018 4:03am
GetHuman-dnwsocce confirmed the issue is fixed. Hooray!
Dec 21st, 2018 4:04am