I sold to a buyer on Mercari *** brat dolls for $*** plus Mercari takes a cut so she ow...

GetHuman1796718's customer service issue with Mercari from December 2018

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The issue in GetHuman1796718's own words
I sold to a buyer on Mercari *** brat dolls for $*** plus Mercari takes a cut so she owes me $*** she canceled The purchase I have an email from Mercari stating that they send her out a return label so she can return my dolls Mercari states don’t know if she’ll return them or not she has not paid for them we been dealing with this now for days. The buyer will not respond to my messages she has my dolls and will not pay so I think I need to get law Involved to get my *** dolls back.
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Mercari

Customer service issue
Reported by GetHuman1796718
Dec 20th, 2018 - 3 mons ago
I have an issue with Mercari too
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Seen by 8 customers so far
Similar issue to 3668 others
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Timeline
GetHuman1796718 started working on this issue
Dec 20th, 2018 3:28am