Before contacting them, items GetHuman1796718 may need:
Name, Order number, Billing address, and Email address
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1796718's own words
I sold to a buyer on Mercari *** brat dolls for $*** plus Mercari takes a cut so she owes me $*** she canceled The purchase I have an email from Mercari stating that they send her out a return label so she can return my dolls Mercari states don’t know if she’ll return them or not she has not paid for them we been dealing with this now for days. The buyer will not respond to my messages she has my dolls and will not pay so I think I need to get law Involved to get my *** dolls back.
GetHuman1796718 did not yet indicate what Mercari should do to make this right.
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