I recently bought a laptop from a seller on Mercari named “Mr. Pbx “.*He listed Acer ch...

GetHuman1779326's customer service issue with Mercari from December 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1779326's own words
I recently bought a laptop from a seller on Mercari named “Mr. Pbx “.*He listed Acer chrome R** . I asked him if the laptop flipped into a tablet and he answered yes (I attached a screenshot of the conversation).*When I received the item it was a different chromebook and it doesn’t flip. I would like to return this item for my full refund. I attached pictures of the item I received.*Item *: m***********
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Mercari

Customer service issue
Reported by GetHuman1779326
Dec 17th, 2018 - 2 mons ago
I have an issue with Mercari too
Not resolved
Seen by 4 customers so far
Similar issue to 3516 others
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Timeline
GetHuman1779326 started working on this issue
Dec 17th, 2018 7:59pm