Hello I purchased a laptop from the Mercari app. I was told by the seller that the lapt...
GetHuman1732513's customer service issue with Mercari from December 2018
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1732513's own words
Hello I purchased a laptop from the Mercari app. I was told by the seller that the laptop was in prestein condition. Once I received the laptop I found that there was an account with a passcode that I cannot by pass. I also found out that the laptop only stays on as long as it is plugged into a power outlet.m* if the power cord is unplugged it touched in any way, it powers off. I would like to return and receive a refund on this item.
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