I received a message on the Mercari website this evening (****) offering me $** off of...

GetHuman-tonytoma's customer service issue with Mercari from December 2018

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The issue in GetHuman-tonytoma's own words
I received a message on the Mercari website this evening (****) offering me $** off of any purchase of $** or more. I followed the instructions but was unable to activate the coupon an hour after receiving it on a $*** plus purchase. Can you credit me the $** off of my purchase. Thank you. Tony Tomasello
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Mercari

Customer service issue
Reported by GetHuman-tonytoma
Dec 9th, 2018 - 9 mons ago
I have an issue with Mercari too
Not resolved
Seen by 53 customers so far
Similar issue to 3037 others
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Timeline
GetHuman-tonytoma started working on this issue
Dec 9th, 2018 3:49am