I am a buyer. I saw a makeup bundle i liked. I contacted the seller. She was extremely...

GetHuman1718745's customer service issue with Mercari from December 2018

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The issue in GetHuman1718745's own words
I am a buyer. I saw a makeup bundle i liked. I contacted the seller. She was extremely helpful. She answered all of my questions, took extra pictures for me. She was very friendly and knowledgeable. I have not purchased the product yet. I am not sure i am going to. I would still like to leave this person a good review. She deserves it! And MERCARI! IF U R READING THIS! GET A FREAKING PHONE NUMBER! DID U KNOW NOT EVERYONE HAS ACCESS TO THE INTERNET??? IT'S COMMON KNOWLEDGE THAT CUSTOMERS WOULD PREFER TO SPEAK WITH A HUMAN! AT LEAST HAVE A LIVE CHAT. THANK U.
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Mercari

Customer service issue
Reported by GetHuman1718745
Dec 8th, 2018 - 5 mons ago
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Not resolved
Seen by 6 customers so far
Similar issue to 3021 others
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Timeline
GetHuman1718745 started working on this issue
Dec 8th, 2018 7:47pm