I was completely scammed into a fake product and I would like this corrected and return...

GetHuman1718398's customer service issue with Mercari from December 2018

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The issue in GetHuman1718398's own words
I was completely scammed into a fake product and I would like this corrected and returned. The photo of the item is different than what came in the mail. Extremely unsatisfied and am not letting anyone play with this fake chemical filled toy. **LOL * hairgoals doll **The pictured one says * hairgoals on the package. What I got says underwraps instead and is all different colors. **Please return this item. It is not unopened
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Mercari

Customer service issue
Reported by GetHuman1718398
Dec 8th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1718398 started working on this issue
Dec 8th, 2018 6:55pm