I seen an iPhone X on mercari for *** dollars so the seller said message me on his phon...

GetHuman-yungkidd's customer service issue with Mercari from December 2018

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The issue in GetHuman-yungkidd's own words
I seen an iPhone X on mercari for *** dollars so the seller said message me on his phone and we will complete the transaction there so I paid *** because that’s how much I had so we do all that you know he asks for my address I give it to him so after I purchased he was acting weird like he would text back late he said he was at work then all of a sudden he stopped messaging me he said you will receive your item in *-* days it’s been almost * so he took his listing off of the app and made people buy it via Apple Pay although I did get his name from Mercari (Mannny) so please can you do something about this he didn’t give me a tracking number all I have is his number and transaction is from Apple Pay on my phone please help!
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Mercari

Customer service issue
Reported by GetHuman-yungkidd
Dec 7th, 2018 - 6 mons ago
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GetHuman-yungkidd started working on this issue
Dec 7th, 2018 10:42pm