I sold item ID m*********** on ********. The post office had issues delivering to the b...

GetHuman1704300's customer service issue with Mercari from December 2018

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The issue in GetHuman1704300's own words
I sold item ID m*********** on ********. The post office had issues delivering to the buyer, both the buyer and I spoke with the post office and I show that tracking *********************** delivered on ********. I have contacted the buyer and received no response, and the option is not available to "contact us", just to message the buyer which I already have. I have not received a rating and the funds have not been released, though the tracking shows delivered. Please advise, thank you! - Alyssa Quinones
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Mercari

Customer service issue
Reported by GetHuman1704300
Dec 6th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 6 customers so far
Similar issue to 2926 others
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Timeline
GetHuman1704300 started working on this issue
Dec 6th, 2018 6:59pm