I bought * items on Mercari. One item for $**, another item for $**, and another for...

GetHuman1699937's customer service issue with Mercari from December 2018

Help with my Mercari issue
The issue in GetHuman1699937's own words
I bought * items on Mercari. One item for $**, another item for $**, and another for $**. I chose to use my mercari balance to pay for all three of these. However, PayPal was used to charge my discover card. I had $*** in my mercari balance, now I have $***. My discover card was charged for $** and $**. Please remove these off of my discover bill and use my mercari balance instead. This mistake was not in my favor. I should end up having $*** in my mercari account after everything is settled.
GetHuman1699937 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman1699937 fixed the problem
We are waiting for GetHuman1699937 to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman1699937
Dec 6th, 2018 - a mon ago
I have an issue with Mercari too
Fixed
Seen by 7 customers so far
Similar issue to 2896 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman1699937 started working on this issue
Dec 6th, 2018 3:16am
GetHuman1699937 indicated the issue is not fixed yet.
Dec 6th, 2018 12:24pm
GetHuman1699937 indicated the issue is not fixed yet.
Dec 6th, 2018 2:07pm