This is the e-mail I tried to send to Mercari help desk a little while ago today. The s...

GetHuman-aquapink's customer service issue with Mercari from December 2018

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The issue in GetHuman-aquapink's own words
This is the e-mail I tried to send to Mercari help desk a little while ago today. The subject was new seller needs Description editing help***Alexandrea Van Der Tuin ******@***.com***:** PM (* minutes ago)*to mercari**Hi I've spent Hours today trying to create or worrying about some stuff I want to sell on your site as gently used. Under one listing. Trying to create the listing for hours. I'm Dyslexic, Dysgraphia, have Hyperfocused ADD and other special needs and my description is way to long and you won't let me post my first listing because of it. The fact that you don't have a phone number to call to help me with this is not helping either. I've already added photos and a workable header and even two hash tags. Why won't it let me put three? * If I copy and paste the current description in a reply to you ASAP is someone qualified to help me with editing this listings description please? I thought the original websites selling these items new there descriptions would help. I'm not sure now. **I've already seen your help articles ect. It's for two Pillows that are customizable with Organic wool, two organic slip covers, a pillow case set, and a pillow case bag, The set price is ***$**Please respond soon.**Thanks so much!**Alexandrea Van Der Tuin
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Customer service issue
Reported by GetHuman-aquapink
Dec 5th, 2018 - a mon ago
I have an issue with Mercari too
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Seen by 3 customers so far
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GetHuman-aquapink started working on this issue
Dec 5th, 2018 11:37pm