I use my computer for most things. I realize that this is known as "the selling app" b...

GetHuman-kdshop's customer service issue with Mercari from December 2018

3 views | 3842 similar | 0 following
Help with my Mercari issue
First: share to improve GetHuman-kdshop's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kdshop's next move: call Mercari.
The best way to get your problem resolved is to tap the button below to start calling Mercari. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kdshop may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-kdshop's own words
I use my computer for most things. I realize that this is known as "the selling app" but I would like to be able to use my pc to look at things from time to time. I have been trying to look at my purchase history. The site requests I sign on, which I do. I then click on the item I have already purchased and wish to view. The site then requests I sign on again to verify who I am, which I do. This takes me back to my complete purchase history page and the cycle starts over again. The site also is not allowing remembering the device even though I have clicked remember this device for ** days. It also does not allow me, to allow google to remember my password, which is understandable, I suppose, yet frustrating. It instead, repeats this cycle over and over. I am finally frustrated enough, I thought I should contact you to see how I can resolve this issue. Thank you very much. **Kate

GetHuman-kdshop did not yet indicate what Mercari should do to make this right.

How GetHuman-kdshop fixed the problem

We are waiting for GetHuman-kdshop to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kdshop fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kdshop
Dec 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 3842 others
0 customers following this


GetHuman-kdshop started working on this issue
Dec 22nd, 2018 8:33pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies