Ok I bought * graded pokemon cards from someone with the mercari I'd orsco now when I r...

GetHuman1693180's customer service issue with Mercari from December 2018

2 views
 | 
2844 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman1693180's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1693180's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693180 will want to follow the link below to head to their help center. We will check on GetHuman1693180 later to make sure it's all set or try to help escalate.
The issue in GetHuman1693180's own words
Ok I bought * graded pokemon cards from someone with the mercari I'd orsco now when I recieved the package for said cards it had GTA* grand theft auto * for the playstation * inside of it I tried to resolve the issue by asking if I could mail the. Game to person who got cards and them mail me the cards management said no well * days before I recieved the package in question I lost my wallet ive filed a loss of property report with the Columbus police department ... but now with that being said I have no way to access the refunded money I've asked if its possible to send one of my other accounts I've used to purchase with on here like my PayPal account which I use quite often I even asked if they could just put the money back into my mercari balance I'd be quite happy with that but plz someone contact me I have no idea what to do here it could get the actual receipt with card number etc in a email so I can call company because most of my cards was ONE Vanilla cards and I never registered any of them except for * of them but plz contact me someone *** *** ****
GetHuman1693180 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman1693180 fixed the problem
We are waiting for GetHuman1693180 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid
Follow this issue
See how GetHuman1693180 fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman1693180
Dec 5th, 2018 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 2844 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman1693180 started working on this issue
Dec 5th, 2018 5:28am