An item was posted for sale that was reported as violating Mercari's Prohibited Items c...
GetHuman1682911's customer service issue with Mercari from December 2018
Help with my Mercari issue
First: share to improve GetHuman1682911's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1682911's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1682911 will want to follow the link below to head to their help center. We will check on GetHuman1682911 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1682911 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman1682911's own words
An item was posted for sale that was reported as violating Mercari's Prohibited Items category. The item is a vintage yard game. It does not violate Marcari's policy. I would like Mercari to reinstate the item they removed.
GetHuman1682911 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman1682911 fixed the problem
We are waiting for GetHuman1682911 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.