I'm trying to purchase items and it won't let me I don't have the face book to sign in...

GetHuman-dollynra's customer service issue with Mercari from December 2018

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The issue in GetHuman-dollynra's own words
I'm trying to purchase items and it won't let me I don't have the face book to sign in and Google won't either I got a new phone and every thing got messed up my name is Dorothy branham I had all great for being a buyer the Facebook I had under Dorothy branham was disabled someone accused me of trying to be somebody else NOT TRUE the name Dolly is my Nick name and McMillan. Is my maiden name to make a new face book and Google says Dolly is not associated but I get email with that name so now I can't order any thing
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Customer service issue
Reported by GetHuman-dollynra
Dec 3rd, 2018 - a mon ago
I have an issue with Mercari too
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Seen by 4 customers so far
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GetHuman-dollynra started working on this issue
Dec 3rd, 2018 5:41pm