Don’t feel like I should lose out

GetHuman1637996's customer service issue with Mercari from November 2018

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2568 similar
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Help with my Mercari issue
GetHuman1637996's next move: try the Mercari help center again.
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The issue in GetHuman1637996's own words
I’m trying to get paid for the item that was delivered yet buyer wants to return. ... Item m*********** I sold an item to a buyer who was rude first of all and now the name on account has changed and she’s wanting a refund I don’t know why I explained in detail I could not Guarantee The purity of the metal and set the price at extremely reasonable now there’s a new name on the account and she wants a refund this is the second time this is happened to me I’ve approximately $*** last just because they think it’s OK just ***** people over I spent a lot of time trying to describe everything to a T but these buyers are scammers *Thanks
There’s no one to talk to
I would like to get paid
I have all great ratings and nothing negative.
There is nothing else I had the same issue with another buyer and they approved return and they shouldn’t have so now I’m out almost ***$
I have an issue with Mercari too
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Mercari

M***********
Customer service issue
Reported by GetHuman1637996
Nov 27th, 2018 - 9 mons ago
I have an issue with Mercari too
Fixed
Seen by 3 customers so far
Similar issue to 2568 others
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Timeline
GetHuman1637996 started working on this issue
Nov 27th, 2018 5:01pm
GetHuman1637996 indicated the issue is not fixed yet.
Nov 27th, 2018 5:04pm