Don’t feel like I should lose out

GetHuman1637996's customer service issue with Mercari from November 2018

2568 similar
0 following
Help with my Mercari issue
GetHuman1637996's next move: try the Mercari help center again.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1637996 will want to follow the link below to head to their help center. We will check on GetHuman1637996 later to make sure it's all set or try to help escalate.
The issue in GetHuman1637996's own words
I’m trying to get paid for the item that was delivered yet buyer wants to return. ... Item m*********** I sold an item to a buyer who was rude first of all and now the name on account has changed and she’s wanting a refund I don’t know why I explained in detail I could not Guarantee The purity of the metal and set the price at extremely reasonable now there’s a new name on the account and she wants a refund this is the second time this is happened to me I’ve approximately $*** last just because they think it’s OK just ***** people over I spent a lot of time trying to describe everything to a T but these buyers are scammers *Thanks
There’s no one to talk to
I would like to get paid
I have all great ratings and nothing negative.
There is nothing else I had the same issue with another buyer and they approved return and they shouldn’t have so now I’m out almost ***$
I have an issue with Mercari too
How GetHuman1637996 fixed the problem
We are waiting for GetHuman1637996 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1637996 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1637996
Nov 27th, 2018 - 9 mons ago
I have an issue with Mercari too
Seen by 3 customers so far
Similar issue to 2568 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address
GetHuman1637996 started working on this issue
Nov 27th, 2018 5:01pm
GetHuman1637996 indicated the issue is not fixed yet.
Nov 27th, 2018 5:04pm