Your company allowed a return on an item I sold and it was returned to an*old address n...

GetHuman-ajrowlan's customer service issue with Mercari from November 2018

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The issue in GetHuman-ajrowlan's own words
Your company allowed a return on an item I sold and it was returned to an*old address now I’m being told I need to locate the item?!! What kind of **** is this? I have never delt with a more crappy customer service! I don’t know what item the buyer showed your return department but the item sold was the item I posted! Now I don’t have my item or the money! I’m reporting you to the Better Business Bureau if this it’s resolved by *pm tomorrow!!
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Mercari

Customer service issue
Reported by GetHuman-ajrowlan
Nov 25th, 2018 - 10 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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Timeline
GetHuman-ajrowlan started working on this issue
Nov 25th, 2018 8:31pm