Order ID*m*********** * Seller: more*less. Requesting return authorization & a full cr...

GetHuman1619990's customer service issue with Mercari from November 2018

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The issue in GetHuman1619990's own words
Order ID*m*********** * Seller: more*less. Requesting return authorization & a full credit. The seller sent the glass casseroles and lids in boxes, wrapped in paper bags only and the larger casserole arrived shattered in pieces! Although the box containing that piece had an empty egg carton set on top of the box, the dish that cracked was at the bottom of the box protected only by a paper bag. Extremely disappointed.
GetHuman1619990 did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman1619990
Nov 25th, 2018 - 10 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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Timeline
GetHuman1619990 started working on this issue
Nov 25th, 2018 2:39am