I ordered Dr. Dre Studio * wireless beats from someone and when I received them I rated...
GetHuman-ladukewi's customer service issue with Mercari from November 2018
Help with my Mercari issue
First: share to improve GetHuman-ladukewi's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Mercari help.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-ladukewi's own words
I ordered Dr. Dre Studio * wireless beats from someone and when I received them I rated the person and I want to either return them and get my money back so I can buy real ones or just get my money back. I know they are fakes because I use to have a pair of real ones and they got stolen but I still have the carrying case from the old ones and i compared them, after doing research and they are definitely fake.
GetHuman-ladukewi did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-ladukewi fixed the problem
We are waiting for GetHuman-ladukewi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.