I ordered Dr. Dre Studio * wireless beats from someone and when I received them I rated...

GetHuman-ladukewi's customer service issue with Mercari from November 2018

3 views
 | 
2470 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-ladukewi's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Mercari help.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-ladukewi's own words
I ordered Dr. Dre Studio * wireless beats from someone and when I received them I rated the person and I want to either return them and get my money back so I can buy real ones or just get my money back. I know they are fakes because I use to have a pair of real ones and they got stolen but I still have the carrying case from the old ones and i compared them, after doing research and they are definitely fake.
GetHuman-ladukewi did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-ladukewi fixed the problem
We are waiting for GetHuman-ladukewi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ladukewi fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-ladukewi
Nov 24th, 2018 - 10 mons ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 2470 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-ladukewi started working on this issue
Nov 24th, 2018 9:01pm