I sold an item on Mercari. The mercari site chose fedex as the ship method. I want to s...

GetHuman-mjanm's customer service issue with Mercari from November 2018

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Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mjanm will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mjanm can let us know if they help or not.
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The issue in GetHuman-mjanm's own words
I sold an item on Mercari. The mercari site chose fedex as the ship method. I want to send it by USPS. I cannot seem to change the ship method and I don't know how to contact the customer to tell him the ship method is incorrect. This is my first sale on mercari and I am not findin g it easy to sell on here.
GetHuman-mjanm did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-mjanm
Nov 24th, 2018 - a yr ago
I have an issue with Mercari too
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Seen by 55 customers so far
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Timeline
GetHuman-mjanm started working on this issue
Nov 24th, 2018 12:57am