Im very upset an disappointed because i order an iPhone on mercari an he said it would...
GetHuman-kyasiar's customer service issue with Mercari from November 2018
Help with my Mercari issue
First: share to improve GetHuman-kyasiar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kyasiar's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kyasiar will want to follow the link below to head to their help center. We will check on GetHuman-kyasiar later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kyasiar may need:
Name, Order number, Billing address, and Email address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-kyasiar's own words
Im very upset an disappointed because i order an iPhone on mercari an he said it would take * days an when i called the usps they said he didn't ship it an I've never had rhis happened before and if i can get my money back or receive the phone i got because I'm very upset
GetHuman-kyasiar did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-kyasiar fixed the problem
We are waiting for GetHuman-kyasiar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.