To whom this may concern,**It’s seems many of the users on Mercari’s selling platform i...
GetHuman1552396's customer service issue with Mercari from November 2018
Help with my Mercari issue
First: share to improve GetHuman1552396's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1552396 got the right customer help using our suggestion.
Before contacting them, items GetHuman1552396 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman1552396's own words
To whom this may concern,**It’s seems many of the users on Mercari’s selling platform is given violations of branded items. The items that I have been selling are not counterfeit or replicas. In the past even had a few reps apologize for the flagging as well the take down of my listings. I would like a way to be reinstated with selling once again on the app. Myself as many others do not want to get penalized for selling original branded goods. In fact most recently got a listing taken down for a style similar to a brand which was listed unbranded to begin with. The rules on the platform our confusing. It seems if you post to many branded items they get reported to you and are immediately taken down without any justification. I would like my account reinstated and considered eligible to buy and sell once again. **Thank you*Danny *Username Donshki*
GetHuman1552396 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman1552396 fixed the problem
We are waiting for GetHuman1552396 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.