Hi, first of all, thank you for your site*app! It’s literally THE BEST selling app out...
GetHuman-karyhall's customer service issue with Mercari from November 2018
4 views | 1986 similar | 0 following
Help with my Mercari issue
First: share to improve GetHuman-karyhall's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-karyhall's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karyhall will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-karyhall can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-karyhall may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-karyhall's own words
Hi, first of all, thank you for your site*app! It’s literally THE BEST selling app out there! *I’m curious to know, is it necessary to have the post date, of when the seller posted the item? It only hurts our sales when it shows, “Posted *** days ago” vs “Posted * seconds ago”. Of course the buyer will be more motivated to hurry & grab the most recent one, simply bc of the time frame. They’ll think they’re getting the item at a great deal. *PLEASE consider hiding this feature, as I’m less inclined to post additional items when I currently have items showing they’ve been sitting there a while. Also, maybe make the number showing how many viewed, only so the seller can see? This is less important than the first request, however. :) Thank you & have a great day!!
GetHuman-karyhall did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-karyhall fixed the problem
We are waiting for GetHuman-karyhall to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.