I received an order by mistake, I was a little upset because I received * Byers caroler...

GetHuman1475054's customer service issue with Mercari from November 2018

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The issue in GetHuman1475054's own words
I received an order by mistake, I was a little upset because I received * Byers carolers and paid for four. I got one that is not marked as. Byers. Which I only wanted and she knew that I only wanted Byers. I explained this already to her. She had promised me * Byers and an odd one and a free one. I got took on this and I want to return them for a refund. I can’t contact her she blocked me. Read on her page I never sounded mad and I didn’t think she was. She told me to ask for a refund. This was a mistake by rating her. I know you can help me if you want to. There is no way that you can’t do something for me. Thank you so much Sandy
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Customer service issue
Reported by GetHuman1475054
Nov 3rd, 2018 - a mon ago
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GetHuman1475054 started working on this issue
Nov 3rd 3:25am