Not impressed with the sellers at Mercari. Twice my order was cancelled? No consequen...

GetHuman-gerdesmk's customer service issue with Mercari from October 2018

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Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gerdesmk will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gerdesmk can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
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Name, Order number, Billing address, and Email address
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-gerdesmk's own words
Not impressed with the sellers at Mercari. Twice my order was cancelled? No consequences for the seller. I should be able to leave negative review. Think I'll stick with eBay.
GetHuman-gerdesmk did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-gerdesmk
Oct 24th, 2018 - a yr ago
I have an issue with Mercari too
Not resolved
Seen by 32 customers so far
Similar issue to 1612 others
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Timeline
GetHuman-gerdesmk started working on this issue
Oct 24th, 2018 2:17am