After having my outfit stolen on another selling platform, the girl that stole it poste...

GetHuman-kingjons's customer service issue with Mercari from October 2018

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The issue in GetHuman-kingjons's own words
After having my outfit stolen on another selling platform, the girl that stole it posted it for sale on her page on the Mercari selling app. I had brought this to mercari attention, I showed substantial evidence proving how she broke our contractual agreement and used Usps to scam and steal from me! That's considered Mail Fraud ,Which is a federal offense! I shown screenshots of our convo where she agreed upon trade and shipping same time..also showed evidence of her lying telling people she shipped it back to me out of pocket, and when I messaged her to ask her why she never return my outfit and why she is now selling it she flat out tells me she stole it and comes up with a bogus email where Poshmark told her to keep and laughed about getting credited *$ as well as keeping my outfit!! That's from another return she had it was NOT for my outfit! I have gotten a email from Poshmark and they stated they never told her that as they do not support trades , they would never say anything other than sorry we can't help ! I had shown mercari all this proof how she stole and committed mail fraud , and I told them how my outfit is involved in a federal investigation with the postmaster general! They didn't do nothing they simply told me , "well that happened on another site so they can't help me "! BUT IT doesn't change the fact that she selling the stolen outfit on your site ! Mercari allows stolen goods to be sold even after they are shown substantial evidence that indeed the item is stolen!!? HOw CAN THIS BE OK! She selling stolen items!

GetHuman-kingjons did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman-kingjons
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 1544 others
0 customers following this
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Timeline

GetHuman-kingjons started working on this issue
Oct 22nd, 2018 3:47pm
GetHuman-kingjons shared this issue with followers on Twitter
Oct 22nd, 2018 3:49pm
GetHuman-kingjons shared this issue with followers on Twitter
Oct 22nd, 2018 3:50pm

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