I have been trying to buy an item for * hours—the transaction keeps getting denied—sell...

GetHuman-jzimmel's customer service issue with Mercari from October 2018

Help with my Mercari issue
The issue in GetHuman-jzimmel's own words
I have been trying to buy an item for * hours—the transaction keeps getting denied—seller is being so patient—I have stored my credit card info—contacted my credit card company—said they can see where they were contacted to see if I have account—everything go in their end—I have also tried to use Pay Pal and get a message that it is not available for the transaction—I also got a message that there was an error and my info could not be saved—I deleted it and re-entered—transaction still denied—I have been verified and receiving emails—what is going on here??? This is sooo VERY frustrating!!! And tgere’s NO human to speak to....
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Mercari

Customer service issue
Reported by GetHuman-jzimmel
Oct 19th, 2018 - a mon ago
I have an issue with Mercari too
Fixed
Seen by 3 customers so far
Similar issue to 1463 others
0 customers following this
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Timeline
GetHuman-jzimmel started working on this issue
Oct 19th 4:58pm
GetHuman-jzimmel indicated the issue is not fixed yet.
Oct 19th 5:02pm