Hello I purchased a black*Navy Blue Coach bag and before purchasing I asked many questi...

GetHuman1185978's customer service issue with Mercari from September 2018

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The issue in GetHuman1185978's own words
Hello I purchased a black*Navy Blue Coach bag and before purchasing I asked many questions to the seller.. seller stated it’s authentic and smokefree...First off this bag is NOT authentic it is a knock off and Second this bag smells horrid and I mean horrid of cigarette smoke... I have messaged this person quite a few times and they have blocked me... I want a refund and I will ship this horrible bag back once u give me a shipping label...
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Customer service issue
Reported by GetHuman1185978
Sep 23rd, 2018 - 4 mons ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 1166 others
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GetHuman1185978 started working on this issue
Sep 23rd, 2018 3:06am