A seller I bought from has scammed me on the item listed. The listed item said GOLD FIL...

GetHuman-browndet's customer service issue with Mercari from September 2018

Help with my Mercari issue
Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-browndet's own words
A seller I bought from has scammed me on the item listed. The listed item said GOLD FILLED not GOLD PLATED, seller insisted the items would not change colors nor change my skin color, I researched the difference between the two, COMPLETELY opposite, I don’t wear my item every night only to work & sadly it’s already changed colors indicating it was nowhere near in long standing condition like the seller promised, I contacted the seller, told them I was working & didn’t wear it due to the color change & I get home to find out the seller blocked me. I paid **$ for JUNK! Someone get this fraud off of your SITE. Seller also has changed the profile picture to MULTIPLE different women.
GetHuman-browndet did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-browndet fixed the problem
We are waiting for GetHuman-browndet to fix the problem and share the solution with the rest of us customers.
Please help with my Mercari issue
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-browndet
Sep 20th, 2018 - 6 mons ago
I have an issue with Mercari too
Seen by 6 customers so far
Similar issue to 1132 others
0 customers following this
Items needed
Order number
Billing address
Email address
GetHuman-browndet started working on this issue
Sep 20th, 2018 12:36am
GetHuman-browndet indicated the issue is not fixed yet.
Sep 20th, 2018 12:38am