Hello, *My names Kelsey Lynch.*I posted an authentic Louis Vuitton belt on my page to s...

GetHuman1033707's customer service issue with Mercari from August 2018

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The issue in GetHuman1033707's own words
Hello, *My names Kelsey Lynch.*I posted an authentic Louis Vuitton belt on my page to sell. I got a message saying that it was removed because it may be counterfeit. I posted the belt again(item id: m**********), with the serial numbers on it (I didn’t know to do that the first time) to prove it was real and to make sure it didn’t get deleted again. I happened to sell the belt earlier today and already dropped it off at the post office to be shipped. I just now recieved a notice saying I’ve been suspended from the app for ** hours, as this is my final warning. I am extremely furious because the item I posted was ***% authentic, I purchased it at the Louis Vuitton store. I would like this issue cleared up immediately. I have already shipped the item and will be extremely angry if my money is withheld or I do not receive the item back. I am expecting to recieve money tomorrow for other items I’ve already sold. I am depending on that money. Please get back to me as soon as possible. *Thank you

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Mercari

Customer service issue
Reported by GetHuman1033707
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 925 others
0 customers following this
Items needed
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Order number
Billing address
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Timeline

GetHuman1033707 started working on this issue
Aug 24th, 2018 11:51pm
GetHuman1033707 confirmed the issue is fixed. Hooray!
Aug 25th, 2018 1:32am
GetHuman1033707 indicated the issue is not fixed yet.
Aug 25th, 2018 2:40pm
GetHuman1033707 indicated the issue is not fixed yet.
Aug 25th, 2018 2:40pm
GetHuman1033707 indicated the issue is not fixed yet.
Aug 26th, 2018 3:18am
GetHuman1033707 confirmed the issue is fixed. Hooray!
Aug 26th, 2018 4:03pm