No rating on recent transaction, contacted buyer twice, no response. No “contact us” op...

GetHuman-itsivana's customer service issue with Mercari from August 2018

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The issue in GetHuman-itsivana's own words
No rating on recent transaction, contacted buyer twice, no response. No “contact us” option to get my payment on the help section of “no rating”
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Mercari

Customer service issue
Reported by GetHuman-itsivana
Aug 22nd, 2018 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 887 others
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Timeline
GetHuman-itsivana started working on this issue
Aug 22nd 4:13am