Hello- I placed an order for * items that the seller graciously bundled together for me...

GetHuman1021034's customer service issue with Mercari from August 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1021034's own words
Hello- I placed an order for * items that the seller graciously bundled together for me. However, one of the items was incorrectly described. I’d like to keep the other item. The seller has already shipped both items. Please help—none of the FAQs are helpful in this situation.
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Mercari

Customer service issue
Reported by GetHuman1021034
Aug 21st, 2018 - 3 mons ago
I have an issue with Mercari too
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Seen by 4 customers so far
Similar issue to 885 others
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GetHuman1021034 started working on this issue
Aug 21st 11:09pm