I have * issues **st one is I bought what I was told were human hair extensions, I even...

GetHuman993645's customer service issue with Mercari from August 2018

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The issue in GetHuman993645's own words
I have * issues **st one is I bought what I was told were human hair extensions, I even asked the seller before I purchased them. They assured me they were. I received them in the mail. I installed them a day after by the second day they were a wreck, they were brittle SHEDDING. They were bad. If you knew anything about hair it usually takes more than * days to test quality and usually a wash. These were synthetic, bad synthetic at that. I hadnt even washed them yet. I had to trash them! *Anyway I tried getting ahold of the seller but they preceded to ignore me. I didn't rate them but your company claimed it was a good sell and now I'm out **.** and have no extensions. They got they're money though. *I don't understand how people can just get away with this shady business. I would really either like a credit for my purchase or I can file a report with the better business bureau. **Also I purchased extensions from another seller * days ago. She assured me she would ship Monday. I have messaged and messaged her no response! I'm so tired of these shady people. I would like my issue resolved I'm loosing my patience!**Thank you, *Shirley Chesser
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Mercari

Customer service issue
Reported by GetHuman993645
Aug 15th, 2018 - a yr ago
I have an issue with Mercari too
Fixed
Seen by 4 customers so far
Similar issue to 835 others
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Timeline
GetHuman993645 started working on this issue
Aug 15th, 2018 4:37am
GetHuman993645 indicated the issue is not fixed yet.
Aug 15th, 2018 4:40am
GetHuman993645 indicated the issue is not fixed yet.
Aug 15th, 2018 1:28pm
GetHuman993645 indicated the issue is not fixed yet.
Aug 16th, 2018 11:50am
GetHuman993645 indicated the issue is not fixed yet.
Aug 16th, 2018 11:50am